phoenix-gamesarcade

Arcade => Arcade News & Updates => Topic started by: Phil on Sep 22, 2026, 04:59 PM

Title: Problem with submitting scores
Post by: Phil on Sep 22, 2026, 04:59 PM
Recently played Demon Solitaire, got this message; An error has occurred
Score was not saved because session is missing. Has happened before.
Title: Re: Problem with submitting scores
Post by: Morwen on Sep 22, 2026, 05:29 PM
Quote from: Phil on Sep 22, 2026, 04:59 PMRecently played Demon Solitaire, got this message; An error has occurred
Score was not saved because session is missing. Has happened before.

Thank you for reporting Phil  :)

Game removed.

We've got another one. See https://phoenix-gamesarcade.net/index.php?action=arcade;sa=play;game=1788 (https://phoenix-gamesarcade.net/index.php?action=arcade;sa=play;game=1788)
Title: Re: Problem with submitting scores
Post by: Athena on Oct 23, 2026, 07:08 PM
This is what session is missing means and how it can be fixed:

The error message "Score was not saved because session is missing" means that the website or game server lost track of your active login or gaming session before it could record your final score.
This error is incredibly common in older browser-based games, Flash or HTML5 arcade plug-ins used on forums (like the Simple Machines Forum/SMF Arcade plugin), and casual gaming sites. [1 (https://elementscommunity.org/forum/forum-bugs-suggestions-and-feedback/arcade-bugs/), 2 (https://web-develop.ca/index.php?topic=616.0), 3 (https://www.escapegames24.com/2014/04/sneaky-holiday-escape-walkthrough.html)]

Why This Happens
When you start a game, the server creates a unique, temporary ID called a session. This session acts like a security ticket proving who you are and that you actually played the game from start to finish. The error triggers when that ticket becomes invalid due to:
Title: Re: Problem with submitting scores
Post by: Athena on Oct 23, 2026, 07:09 PM
How to Fix It
If you encounter this frequently, you can try a few quick troubleshooting steps:
If you are a web administrator dealing with this on a forum or arcade script, it is usually a bug requiring you to update your arcade plugin, change the data submission settings in your admin panel, or increase the PHP session timeout limit on your hosting server. [1 (https://web-develop.ca/index.php?topic=616.0), 2 (https://support.createaforum.com/4/cant-save-arcade-high-score/15/)]